
The situation, however, is far from satisfactory. Average delays are still hovering at 40 minutes, which is bordering on "highly delayed", and only 70% of flights leave within 15 minutes of their scheduled time of departure (STD).
Cargo operations still remain, in very poor condition, and support infrastructure for non-passengers, like food, toilets, and transport, is still very poor.
BIAL was brought in as a "world class" organisation, and I having met Mr. Brunner and his team, I know they are. The trend is positive, but time is of the essence. Bangalore economy is loosing way too much, and BIAL is loosing goodwill.
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